QL5 Firmware V5.00 (Previous version)

Use this release notes to update CL/QL to V5.00. Please read the following instructions before updating.

Caution when updating

Use the "ql*_firm500.zip "（* is the model number）when updating.
Copy file "MQLP5_00.PGM" to the root directory of the USB flash drive. Follow the instructions on the update guide.
You also need to update the Dante firmware. You can now update the Dante firmware for QL also by using the USB flash drive. This method allows you to update both the firmware and the "MQLP5_00.PGM" file together at the same time.
If the message "NAME SUB CPU is old" appears after updating to V5.00, copy "QL-MD103.BIN" file in QL*_firm500/NAME SUB (* is the model number) to the root directory of the USB flash drive. Follow the instructions on the update guide. This method allows you to update both the Dante firmware and the "MQLP5_00.PGM" files together at the same time.

*IMPORTANT NOTE*

Before copying files, delete all files with extension .PGM and .BIN if any exists in the root directory of the USB memory. Prior to V3.0, the CL and QL Series used different files when updating, but both files used the same name * "C-MD1.BIN." For this reason, an error may occur during update when the incorrect "C-MD1.BIN" file is used or left in the root directory.
Updating Dante firmware by using a USB flash drive takes approximately 20 minutes.

Please do not use the EEE function (*) of network switches in a Dante network.

Although power management should be negotiated automatically in switches that support EEE, some switches do not perform the negotiation properly. This may cause EEE to be enabled in Dante networks when it is not appropriate, resulting in poor synchronization performance and occasional dropouts.

Therefore we strongly recommend that:

If you use managed switches, ensure that they allow EEE to be disabled. Make sure that EEE is disabled on all ports used for real-time Dante traffic.
If you use unmanaged switches, make sure to not use network switches that support EEE.

* EEE (Energy Efficient Ethernet) is a technology that reduces switch power consumption during periods of low network traffic. It is also known as Green Ethernet and IEEE802.3az.

Cautions for Dante Firmware

You need to update the Dante-MY16-AUD firmware to V3.3.9 or later before using the Dante-MY16-AUD with the QL series.
The Dante Firmware Update Manager since v1.4.16.6 for Windows does not support Windows XP. Please use Windows 7, Windows 8.1, or Windows 10.
The Dante settings might not be properly initialized when the firmware is updated, which results in data inconsistency between the CL/QL console and the R series units. This might occur only when the Dante Latency was set to 0.25ms or 0.5ms. Therefore, after updating, it is recommended to briefly change the Latency to 1.0ms on the console with the Console ID #1, then restore the original setting again. This will remove the possibility data inconsistency between the console and the mounted R series units. However, Dante Controller will be needed to manually change the settings of R series units that are not mounted on the console with Console ID #1.

CL/QL/RIVAGE/R/Tio Series Editor/Firmware/R Remote Compatibility

Please make sure to use appropriate version of CL Editor or QL Editor which is compatible with your console firmware in reference to the following compatibility chart. Using an unsupported Editor/firmware combination may result in unexpected behavior.
The Firmware Set is a set of main (and sub) firmware of the device and the Dante firmware. The version of Firmware Set is the same as the version of the main firmware. Refer to the release note of each firmware about the details of the Firmware Set.

Compatibility List

New features in V5.00

Added supported devices for DANTE I/O DEVICE.
Supported devices information
Now supports the INDIVIDUAL FADE TIME function to set the fade time for each channel when recalling a Scene.
Added new “Portico 5045” (Primary Source Enhancer) Premium Rack device.

Improvements in V5.00

Changed the contrast setting for Channel Name Display to improve visibility. If it does not suit your environment, please adjust the contrast in the SETUP menu.

Fixed bugs in V5.00

Solved a problem in which the HA parameters of some INPUT channels assigned to R-Series (Rio/Ri/Rio-D2) return to current values of the R-Series when the power of the console is set to on, when a Scene is recalled, or when a file is loaded.
Solved problems in which, when multiple Rio3224-D2/Rio1608-D2 devices are mounted, HA operation will be delayed, and the “No Response from I/O DEVICE” error will occur.
Solved a problem in which, when a power-redundant error occurs in the Rio3224-D2/Rio1608-D2, the SYSTEM/SYNC error message on the CL/QL unit mounted to the Rio3224-D2/Rio1608-D2 is incorrectly displayed as “DANTE SETTING MISMATCH.”
Solved some minor problems.

Known issue

If Dante Virtual Soundcard (DVS) is patched to the QL series device using Dante Controller, the patching may not be recalled correctly when the QL series device is restarted. In such cases, patch the DVS again. In addition, when using a version of DVS for Windows that is older than v3.2.0, patches after CH41 cannot be performed from QL series consoles.
Loading of a file created by CL series version V1.15 or older will not include the mount information of Dante devices other than any connected R-series. It is the same when recalling a DANTE INPUT PATCH LIBRARY. Please reset MOUNT, PATCH, and DANTE INPUT PATCH Library data.

NOTICE

Notice for customers who use Tio1608-D, Focusrite RedNet 4, RedNet MP8R, Rupert Neve Designs RMP-D8 as I/O device for CL/QL.

In CL/QL V5.00, we found a problem described below.

Condition

I/O devices such as Tio1608-D, Focusrite RedNet 4, RedNet MP8R, Rupert Neve Designs RMP-D8 are mounted to REMOTE HA ASSIGN: #HA1 or any other number of CL/QL console with 'with Recall' turned off.

Symptom

There is a case when the HA parameters for CH1 of the I/O device that is assigned to REMOTE HA ASSIGN: #HA1 are forced to be set to their default values.

Temporary Workaround

When using the I/O devices described the above, do not turn off 'with Recall'.
When using the devices described the above, do not use REMOTE HA ASSIGN: #HA1 and instead use the other slots.

This will be fixed in the next firmware release.

You can use the following amount of CL/QL/R Remote units to remotely control each device unit (listed at left).
RSio64-D/Tio1608-D: Maximum of two CL/QL/R Remote units.
RMio64-D: Maximum of six CL/QL/R Remote units.
Rio/Ri/Ro: Maximum of four CL/QL units plus two separate computers operating R Remote.
Rio3224-D2/Rio1608-D2: Maximum of four CL/QL units plus five separate computers operating R Remote.
You can connect maximum of ten iOS devices operating MonitorMix.
When setting up the latency in Dante Controller, and there is a discrepancy in latency with the transmit device or the receive device, the largest (slowest) latency setting becomes effective.
The following device labels are used for detecting a SUPPORTED DEVICE. (Except Dante non-supported devices)
Y###-**********
# is a three-digit hexadecimal number containing the digits 0 - 9 and uppercase A - F (000 - FFF)
* indicates any desired character (alphabetical uppercase or lowercase, numerals, or -(hyphen) may be used) Up to 31 characters including the 'Y' are supported.
For the R-series, make sure that the ID indicated by Y###- is not duplicated by any other R-series unit, even if it is a different size.
Custom fader bank settings are not only included in user settings, but in scene data as well. The custom fader bank settings that are called up vary depending on the logged-in user, the type of the loaded data, and the version. Please note the following points:
If you load console data of the ALL type as Administrator, the custom fader bank settings for the saved Administrator are recalled. If you load ALL data as Guest or another user, the custom fader bank settings for the saved current scene are called up.
If you load ALL data that was saved in CL V1.70 or earlier, since scenes do not include custom fader bank settings, the custom fader bank settings for the current scene when the load was performed are applied to all scenes. Therefore, before loading ALL data, we recommend that you either change users to set the custom fader bank to the desired setting, or that you enable Recall Safe for the custom fader bank.
File Converter V4.0.0, compatible with CL firmware V2.xx, V3.xx, V4.xx and V5.xx and QL firmware V3.xx, V4.xx and V5.xx has been made available for use.

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ql5_firm500.zip (99MB)

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